Department Supervisor - Retail Sales & Training

Floor & Decor; Village of Port Chester (NY); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid holidays

Job summary

Floor & Decor Holdings Inc. is seeking a trainer for Product Sales Specialists to ensure customers receive outstanding service and accurate product information.

You will develop staff through certification courses and reinforce the company’s retail philosophy across the department. The role requires a high school diploma or GED, at least one year of customer service/sales experience, and strong communication skills.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent verbal and written communication skills.

Responsibilities

• Coach and develop Product Sales Specialists.
• Ensure exceptional customer service and product knowledge.
• Oversee training programs and certification courses.
• Explain retail fundamentals and company philosophy to staff.
• Assist customers with product questions and selections at checkout.

Skills

Customer service

Excellent communication

Multi-tasking

Sales-oriented

Training/teaching

Education

High School Diploma or GED

Tools

POS system

Forklift certification

Job description

Floor & Decor Holdings Inc. is seeking a trainer for Product Sales Specialists to ensure customers receive outstanding service and accurate product information.

You will develop staff through certification courses and reinforce the company’s retail philosophy across the department. The role requires a high school diploma or GED, at least one year of customer service/sales experience, and strong communication skills.