Assistant Dept Manager - Retail Training & Service

Floor & Decor Holdings Inc.; Baton Rouge (LA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401k match

ESPP

Paid vacation

Paid holidays

Volunteer time off

Insurance plans

Job summary

Floor & Decor Holdings Inc. is seeking a dynamic trainer and mentor for Product Sales Specialists to deliver outstanding customer service and product information.

Responsibilities include coaching staff, maintaining accurate pricing, and ensuring a positive shopping experience for every customer. Minimum requirements include a high school diploma or GED and at least one year in customer service or sales, with strong communication skills and the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service or sales experience required.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet customers in a friendly and helpful manner.
• Assist customers with product questions and selections.
• Process transactions at checkout using the POS system.
• Handle refunds and exchanges according to guidelines.
• Stock, tag, and merchandise displays as needed.
• Provide price tags and signage for products.
• Communicate inventory needs to management.
• Direct and support product sales specialists with service.

Skills

Customer service

Sales experience

Communication

Multitasking

Education

High School Diploma or GED

Tools

POS system

Forklift certification

Job description

Floor & Decor Holdings Inc. is seeking a dynamic trainer and mentor for Product Sales Specialists to deliver outstanding customer service and product information.

Responsibilities include coaching staff, maintaining accurate pricing, and ensuring a positive shopping experience for every customer. Minimum requirements include a high school diploma or GED and at least one year in customer service or sales, with strong communication skills and the ability to multitask in a fast-paced environment.