Dental Treatment Coordinator: Patient Care & Scheduling

wdg; Sumner (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

wdg is seeking a friendly and professional dental receptionist to join our team in Sumner, WA. The role includes patient scheduling, insurance verification, payment collection, and claim submissions, with training provided for reliable candidates.

Experience in healthcare, finances, or sales is valued, and dental experience is a plus. Strong communication and interpersonal skills are essential for success in this patient-facing position.

Qualifications

• Strong verbal communication skills and outstanding interpersonal skills.
• 1+ years of work experience in healthcare, finances, or sales.
• 1+ years of experience in dental (preferred) or related fields.

Responsibilities

• Organize and maintain patient charting, ensuring completeness.
• Answer the telephone courteously and interact professionally with patients.
• Greet patients with a smile and professional attitude.
• Manage patient scheduling with front and back-office staff.
• Verify insurance coverage for planned treatment.
• Collect payments and reconcile daily cash reports.
• Prepare patient prescriptions.
• Present treatment plans after calculating co-payments and benefits.
• Educate patients about their treatment.
• Prepare and submit dental claims.

Skills

Verbal communication

Interpersonal skills

Customer service

Front desk experience

Education

1+ years of work experience in healthcare, finances, or sales

Job description

wdg is seeking a friendly and professional dental receptionist to join our team in Sumner, WA. The role includes patient scheduling, insurance verification, payment collection, and claim submissions, with training provided for reliable candidates.

Experience in healthcare, finances, or sales is valued, and dental experience is a plus. Strong communication and interpersonal skills are essential for success in this patient-facing position.