Dental Treatment Coordinator: Patient Care & Scheduling

wdg; Tacoma (WA); On-site; USD 25,000 - 34,000; Full time

Job summary

wdg is seeking friendly and professional staff to join our dental team. Training is provided if you are reliable.

Dental experience is an advantage, but even without dental experience, related experience such as customer service, medical field, or front receptionist roles are welcome. You will organize patient charts, answer calls, greet patients, manage schedules with front/back-office staff, verify insurance, collect payments, prepare prescriptions, present treatment plans, educate patients,

Qualifications

• Experience in customer service or front desk roles is welcome.
• Strong verbal communication and interpersonal skills are required.
• Dental experience is an advantage, healthcare/finances/sales background also considered.

Responsibilities

• Organize and maintain patient charts, review for completeness.
• Answer phones and interact professionally with patients.
• Greet patients with a friendly, professional attitude.
• Manage patient schedules with front/back-office staff to maintain workflow.
• Verify insurance coverage for planned treatments.
• Collect payments and reconcile daily cash reports.
• Prepare patient prescriptions and submit dental claims.
• Present treatment plans after calculating co-pays and benefits.
• Educate patients about their treatment.

Skills

Customer service

Communication

Interpersonal skills

Verbal communication

Education

Dental experience

Job description

wdg is seeking friendly and professional staff to join our dental team. Training is provided if you are reliable.

Dental experience is an advantage, but even without dental experience, related experience such as customer service, medical field, or front receptionist roles are welcome. You will organize patient charts, answer calls, greet patients, manage schedules with front/back-office staff, verify insurance, collect payments, prepare prescriptions, present treatment plans, educate patients,