Dental Treatment Coordinator: Patient Care & Scheduling

wdg; Washington; On-site; USD 29,000 - 37,000; Full time

Job summary

wdg is seeking friendly and professional staff in Washington. Training provided for reliable candidates; dental experience is a plus, but related customer service or front desk experience is welcome.

The role involves organizing patient charts, scheduling, verifying insurance, handling payments, preparing prescriptions, presenting treatment plans, educating patients, and submitting dental claims. 21–27 USD per hour, with full-time employment and COVID-19 precautions observed.

Qualifications

• 1+ years of work experience in healthcare, finances, or sales
• 1+ years of experience in dental
• Strong verbal communication skills and outstanding interpersonal skills

Responsibilities

• Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.
• Courteously answers the telephone and interact professionally with patients
• Greet all patients with a smile and a professional, courteous attitude
• Manage the patient schedule, working cooperatively with front and back-office staff to ensure workflow
• Verify insurance coverage for the planned treatment
• Collect payment from patients and reconciles daily cash reports
• Preparing patient prescriptions
• Present treatment plans after calculating patient co-payments and insurance benefits
• Educating patients about their treatment
• Preparing & submitting dental claims

Job description

wdg is seeking friendly and professional staff in Washington. Training provided for reliable candidates; dental experience is a plus, but related customer service or front desk experience is welcome.

The role involves organizing patient charts, scheduling, verifying insurance, handling payments, preparing prescriptions, presenting treatment plans, educating patients, and submitting dental claims. 21–27 USD per hour, with full-time employment and COVID-19 precautions observed.