Dental Treatment Concierge | Patient Experience & Scheduling

Smile Brands Inc.; Frisco (TX); Presencial; USD 29.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Descripción de la vacante

Smile Brands Inc. is seeking a Treatment Care Coordinator to create positive patient experiences through our care approach.

You will greet patients, assist with check-in/check-out, and help with insurance verification and scheduling while guiding patients through the visit with professionalism. The role emphasizes delivering outstanding customer service, understanding dental terminology, and coordinating with the office to ensure smooth financial arrangements for treatment.

Formación

• At least two years of dental treatment coordinating experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsabilidades

• Greeting patients and creating a welcoming atmosphere.
• Assist with check-in/check-out procedures, verify insurance, schedule appointments, and explain services and payment options.
• Express appreciation to patients and treat everyone with respect and professionalism.

Conocimientos

Dental treatment coordination

Dental terminology

Communication and interpersonal skills

Descripción del empleo

Smile Brands Inc. is seeking a Treatment Care Coordinator to create positive patient experiences through our care approach.

You will greet patients, assist with check-in/check-out, and help with insurance verification and scheduling while guiding patients through the visit with professionalism. The role emphasizes delivering outstanding customer service, understanding dental terminology, and coordinating with the office to ensure smooth financial arrangements for treatment.