Dental Care Concierge: Patient Experience & Scheduling

Smile Brands Inc.; Stafford (VA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Health savings account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator in Stafford, VA to welcome patients, guide them through the G3 experience, and assist with financial arrangements for treatment.

This role emphasizes warm communication, efficient scheduling, and smooth patient flow within a multi-office dental group. You will verify insurance, answer questions about services, and collaborate with the care team to ensure a positive patient experience from check-in to checkout.

Qualifications

• Minimum one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills.

Responsibilities

• Greeting patients and creating a welcoming atmosphere.
• Assist with check-in/check-out procedures, insurance verification, scheduling appointments.
• Provide information about services and payment options, guiding patients through visits.

Skills

One year experience

Dental terminology

Communication skills

Interpersonal skills

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator in Stafford, VA to welcome patients, guide them through the G3 experience, and assist with financial arrangements for treatment.

This role emphasizes warm communication, efficient scheduling, and smooth patient flow within a multi-office dental group. You will verify insurance, answer questions about services, and collaborate with the care team to ensure a positive patient experience from check-in to checkout.