Dental Practice Ops Leader | Drive Growth & Patient Care

Heartland Dental; Tucson (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Job summary

Heartland Dental in Tucson, AZ is seeking a Practice Manager of Operations to lead and coordinate the daily activities of the dental office team, ensuring outstanding patient care and efficient operations.

You will partner with Doctors and staff to drive engagement, performance, and growth, implement PMO training, and help set quarterly and annual financial goals in a fast-paced, patient-centered environment.

Qualifications

• Associate’s or Bachelor's degree required.
• 3-5 years of leadership experience preferred.
• Strong communication and leadership skills.
• Excellent problem-solving and analytical abilities.
• Commitment to patient confidentiality and ethics.

Responsibilities

• Prioritize and complete PMO training to develop technical, commitment and leadership skills.
• Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality).
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership.
• Bell Leadership Training every 18-24 months.
• Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles.
• Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals.
• Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed.
• Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals.
• Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs.
• Understand the benefits and metrics of DMP and help Doctor to monitor progress.
• Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice.
• Partner with Doctors to identify skills needed for open positions and proper selection team within the practice.
• Successfully onboard new team members through partnerships with recruiting and support office.
• Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles.

Skills

Leadership

Communication

Problem solving

Confidentiality & ethics

Education

Associate’s or Bachelor’s degree

Tools

Dentrix or other dental software

Job description

Heartland Dental in Tucson, AZ is seeking a Practice Manager of Operations to lead and coordinate the daily activities of the dental office team, ensuring outstanding patient care and efficient operations.

You will partner with Doctors and staff to drive engagement, performance, and growth, implement PMO training, and help set quarterly and annual financial goals in a fast-paced, patient-centered environment.