Dental Practice Operations Leader

Heartland Dental; Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Continuing education

Mentorship network

Job summary

Heartland Dental in Pittsburgh seeks a Practice Manager of Operations to lead office operations, develop leaders, and partner with doctors to deliver exceptional patient care. You’ll drive the PMO training, set top goals, and run weekly huddles, monthly meetings, and annual strategic planning.

This role emphasizes servant leadership, process improvement, and a strong business partner mindset. Join a team-focused environment with growth opportunities, benefits, and a pathway to advance within

Qualifications

• Associate's or Bachelor’s degree or 3-5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
• Experience working in a fast-paced and customer-centric environment
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Excellent communication, leadership, coaching, and conflict resolution skills
• Trustworthy; maintain patient confidentiality and team ethics

Responsibilities

• Lead the annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership
• Onboard new team members through partnerships with recruiting and support office
• Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles

Skills

Leadership

Communication

Strategic planning

People management

Problem solving

Dental/medical knowledge

Dentrix

Education

Bachelor's degree

Tools

Dentrix

Job description

Heartland Dental in Pittsburgh seeks a Practice Manager of Operations to lead office operations, develop leaders, and partner with doctors to deliver exceptional patient care. You’ll drive the PMO training, set top goals, and run weekly huddles, monthly meetings, and annual strategic planning.

This role emphasizes servant leadership, process improvement, and a strong business partner mindset. Join a team-focused environment with growth opportunities, benefits, and a pathway to advance within