Dental Practice Operations Leader — Growth & Strategy

POUYAN DDS AND KHANIDEH DDS INC; Santa Monica (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Opportunity for advancement

Professional development assistance

Retirement plan

Job summary

Santa Monica LiveWell Dentistry, a patient-centered family practice in Santa Monica, seeks an experienced operations leader to scale the business and elevate financial and operational performance. You will partner with owners to drive P&L, optimize revenue, and develop scalable systems.

Key duties include building high-performing teams, creating SOPs, improving scheduling and patient flow, and advancing the patient experience as the practice grows in a competitive market.

Qualifications

• 5+ years dental practice management or healthcare operations
• Proven track record driving financial performance and operational excellence
• Deep understanding of dental metrics, insurance, and PM software
• Strong analytical skills with ability to translate data into strategy
• Experience building and leading high-performing teams
• Excellent communication and emotional intelligence

Responsibilities

• Drive P&L management, overhead control, and revenue optimization
• Analyze production, collections, and KPIs to inform strategic decisions
• Manage budgets, A/R, and maximize insurance reimbursements
• Recruit, train, and develop high-performing teams
• Build training programs and performance evaluation systems
• Create bonus structures that reward excellence
• Foster a culture of servant leadership
• Optimize scheduling, patient flow, and case acceptance
• Develop SOPs for consistency across all functions
• Drive phone conversion, treatment acceptance, and recall effectiveness
• Ensure every touchpoint reflects our commitment to care
• Partner with doctors on expansion planning and practice development
• Think like an owner—because that's the partnership we want

Skills

Dental practice mgmt

Healthcare operations

Financial performance

Dental metrics & insurance

PM software

Analytical skills

Team leadership

Communication

Emotional intelligence

Tools

Practice management software

Job description

Santa Monica LiveWell Dentistry, a patient-centered family practice in Santa Monica, seeks an experienced operations leader to scale the business and elevate financial and operational performance. You will partner with owners to drive P&L, optimize revenue, and develop scalable systems.

Key duties include building high-performing teams, creating SOPs, improving scheduling and patient flow, and advancing the patient experience as the practice grows in a competitive market.