Dental Practice Growth & Operations Leader

Shared Practices Group; Lansing (MI); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Medical, dental, vision coverage

Company-paid life insurance

401(K)

Paid holidays, vacation, and sick time

Leadership development and career成长

Job summary

Shared Practices Group is hiring a Practice Operations Manager (POM) to lead a dental practice as a business, driving daily performance and coaching the team toward revenue goals. You will own the patient experience from first call to final outcome and guide operations to ensure efficiency and compliance.

The role blends sales strategy, performance coaching, and operational leadership, with responsibility for meeting monthly collection targets and contributing to growth strategies.

Qualifications

• 3–5 years of leadership or sales-focused role.
• Proficiency in Google Suite.
• Strong leadership, communication, and problem-solving skills.
• Ability to thrive in a fast-paced, goal-driven environment.
• Dental knowledge is preferred.

Responsibilities

• Own the daily pacing sheet and track collections.
• Monitor KPIs and identify production gaps or opportunities.
• Coordinate with the Smile Consultant to plan callbacks and set targets.
• Drive upgrade performance and coach consult strategy.
• Lead daily huddles with a sales focus on goals and accountability.
• Oversee day-to-day operations and ensure patient satisfaction.
• Recruit, train, and coach staff; schedule coverage and reviews.
• Manage patient experience from consultation through post-treatment.
• Oversee accounts receivable/payable and monthly closings in practice software.

Skills

Leadership

Sales

Google Suite

Communication

Problem-solving

Dental knowledge

Tools

Open Dental

Job description

Shared Practices Group is hiring a Practice Operations Manager (POM) to lead a dental practice as a business, driving daily performance and coaching the team toward revenue goals. You will own the patient experience from first call to final outcome and guide operations to ensure efficiency and compliance.

The role blends sales strategy, performance coaching, and operational leadership, with responsibility for meeting monthly collection targets and contributing to growth strategies.