Dental Practice Growth and Operations Leader

Kansas City Dentures and Implants, LLC; Springdale (AR); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits

Life insurance

401(k)

Paid holidays

Job summary

Shared Practices Group in the United States is seeking a Practice Operations Manager (POM) to lead daily performance, coach the team toward revenue goals, and own the patient experience from first call to final outcome.

You'll blend sales strategy with operational leadership, drive KPIs, and oversee a dental practice team to ensure profitability and exceptional patient care. Healthcare and career growth opportunities are offered.

Qualifications

• 3–5 years of leadership or sales-focused role
• Proven ability to drive revenue and coach performance
• Proficiency in Google Suite
• Strong leadership, communication, and problem-solving skills
• Ability to thrive in a fast-paced, goal-driven environment
• Dental knowledge is preferred

Responsibilities

• Own the daily pacing sheet and ensure daily collections targets are met
• Monitor monthly AP and identify production gaps and opportunities
• Plan daily callbacks with the Smile Consultant and track conversions
• Coach the consult strategy to drive upgrade performance
• Lead morning huddles with a sales focus and maintain accountability
• Oversee day-to-day operations to ensure efficiency and patient satisfaction
• Implement and maintain policies, procedures, and compliance standards
• Track and report KPIs via the practice scorecard
• Support inventory and ordering when needed
• Recruit, train, and coach staff; schedule coverage to meet production goals
• Conduct performance reviews and foster accountability, energy, and results
• Ensure exceptional patient service from consultation through post-treatment
• Manage patient records and appointment flow
• Oversee collections and monthly revenue targets; manage AR/AP
• Handle daily/monthly closings in Open Dental

Skills

Leadership

Sales leadership

Revenue coaching

Communication

Problem-solving

Tools

Google Suite

Job description

Shared Practices Group in the United States is seeking a Practice Operations Manager (POM) to lead daily performance, coach the team toward revenue goals, and own the patient experience from first call to final outcome.

You'll blend sales strategy with operational leadership, drive KPIs, and oversee a dental practice team to ensure profitability and exceptional patient care. Healthcare and career growth opportunities are offered.