Dental Practice Operations Leader

Heartland; Windy Hill Beach (SC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

PTO

Job summary

Heartland Dental is seeking a Practice Manager of Operations to join Windy Hill Dental Care. The role partners with the Doctor to ensure exceptional patient care and smooth office operations, leading a team in a fast-paced setting.

The role emphasizes continuous improvement, strong customer service, and effective team leadership, with a focus on safeguarding PHI and maintaining high professional standards in a dental practice environment.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication, leadership, coaching and conflict-resolution skills.
• Ability to analyze processes and information and develop effective solutions.
• Trustworthy; maintain patient confidentiality and team ethics.
• HIPAA training and data safeguards understanding.

Responsibilities

• Serve as a business partner to the Doctor, ensuring the office delivers strong support to patients and staff.
• Guide the team with focus on continuous improvement and role mastery.
• Set standards for customer service and team collaboration as a relationship builder.
• Oversee daily operations: filing patient claims, managing payments, resolving issues, scheduling, and inventory.
• Select, onboard, train, coach, and retain team members.
• Review reports to identify opportunities and implement best practices.

Job description

Heartland Dental is seeking a Practice Manager of Operations to join Windy Hill Dental Care. The role partners with the Doctor to ensure exceptional patient care and smooth office operations, leading a team in a fast-paced setting.

The role emphasizes continuous improvement, strong customer service, and effective team leadership, with a focus on safeguarding PHI and maintaining high professional standards in a dental practice environment.