Dental Practice Operations Leader

Heartland Dental LLC; Florida; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

6 paid holidays

Paid time off

Job summary

Heartland Dental LLC is seeking a Practice Manager of Operations to join Trailwinds Dental Care, driving operational excellence and leading a collaborative team. You’ll partner with Doctors to achieve top goals, oversee PMO training, and support onboarding and development across the practice.

This role emphasizes servant leadership, daily huddles, and regular meetings to align goals and improve patient care.

Qualifications

• Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
• Experience in a fast-paced, customer-centric environment
• Ability to analyze processes and information, identify problems and trends, and develop solutions
• Excellent communication, leadership, coaching, and conflict resolution skills
• Trustworthy; maintain patient confidentiality and team ethics

Responsibilities

• Prioritize and complete PMO training to develop technical, commitment and leadership skills
• Develop and pursue annual top 10 business goals and 16 personal development goals
• Ensure goals of Doctors and teams are achieved through servant leadership
• Lead weekly team meetings and strong morning huddles
• Align with Doctors through daily one-on-ones and weekly touch points
• Partner with Doctors to identify skills for open positions and assist in selection
• Onboard new team members through partnerships with recruiting and support office
• Support training for Core Essentials and growth in roles

Education

Associate’s or Bachelor’s degree

Leadership experience

Customer-centric mindset

Communication skills

Conflict resolution

Tools

Dentrix

Job description

Heartland Dental LLC is seeking a Practice Manager of Operations to join Trailwinds Dental Care, driving operational excellence and leading a collaborative team. You’ll partner with Doctors to achieve top goals, oversee PMO training, and support onboarding and development across the practice.

This role emphasizes servant leadership, daily huddles, and regular meetings to align goals and improve patient care.