Dental Practice Operations Leader

Heartland Dental; Myrtle Beach (SC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off

Job summary

Heartland Dental is seeking a Practice Manager of Operations for the Forest Square office to oversee daily office operations and partner with the Doctor to deliver exceptional patient care. You’ll lead a team, optimize schedules, manage billing workflows, and uphold HIPAA compliance in a fast-paced dental setting.

You’ll join a network of dental professionals supported by Heartland Dental’s resources, with opportunities for growth, mentoring, and ongoing education while focusing on service

Qualifications

• Associate’s or Bachelor’s degree (or 3-5 years leadership experience) is required.
• Fast-paced, customer-centric environment experience is preferred.
• Ability to analyze processes, identify problems, and propose solutions.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• HIPAA training and PHI protection are required to safeguard patient data.

Responsibilities

• Serve as a business partner to the Doctor, ensuring top-tier service to patients.
• Lead the team to continuous improvement and mastery of roles.
• Set standards for exceptional customer service and collaboration.
• Oversee daily office operations: billing, claims, scheduling, and inventory.
• Recruit, onboard, train, coach, and retain strong team members.
• Analyze reports to identify opportunities and implement best practices.

Skills

Leadership

Communication

Coaching

Conflict resolution

Process analysis

Education

Associate’s or Bachelor’s degree

3-5 years leadership experience

Tools

Dentrix or dental software

Job description

Heartland Dental is seeking a Practice Manager of Operations for the Forest Square office to oversee daily office operations and partner with the Doctor to deliver exceptional patient care. You’ll lead a team, optimize schedules, manage billing workflows, and uphold HIPAA compliance in a fast-paced dental setting.

You’ll join a network of dental professionals supported by Heartland Dental’s resources, with opportunities for growth, mentoring, and ongoing education while focusing on service