Dental Practice Operations Leader

Heartland Dental LLC; West Palm Beach (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Job summary

Heartland Dental is seeking a Practice Manager of Operations for Dental Care of West Palm Beach. This role partners with the Doctor to guide and support the team in delivering exceptional patient care while achieving business objectives.

The PMO will lead with servant leadership, drive annual goals, and coordinate trainings, meetings and morning huddles to maintain alignment and growth across the practice.

Qualifications

• Associate’s or Bachelor’s degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.).
• Experience working in a fast-paced and customer-centric environment.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Excellent communication, leadership, coaching, and conflict resolution skills.

Responsibilities

• Strive towards mastery of role by prioritizing and completing PMO Training to develop technical, commitment and leadership skills.
• Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality).
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership.
• Support the Doctor Led, Hygiene Driven, Operations focus philosophy through meetings and strong morning huddles.
• Create alignment with doctor through daily one-on-ones and weekly touchpoints.

Skills

Communication skills

Leadership

Coaching

Conflict resolution

Fast-paced environment

Education

Bachelor’s degree or higher

3–5 years leadership experience

Tools

Dentrix

Job description

Heartland Dental is seeking a Practice Manager of Operations for Dental Care of West Palm Beach. This role partners with the Doctor to guide and support the team in delivering exceptional patient care while achieving business objectives.

The PMO will lead with servant leadership, drive annual goals, and coordinate trainings, meetings and morning huddles to maintain alignment and growth across the practice.