Dental Practice Operations Leader

Heartland Dental LLC; Palos Hills (IL); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO

Job summary

Heartland Dental LLC in Palos Hills, IL is seeking a Practice Manager of Operations to lead and develop the PMO team across supported offices. You will partner with Doctors to align clinical and business priorities, drive quarterly and annual financial goals, and foster a culture of learning, teamwork, and patient-centric care.

The role emphasizes servant leadership, strategic scheduling, and ongoing professional development, with opportunities to influence practice performance while delivering

Qualifications

• Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
• Experience working in a fast-paced and customer-centric environment
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Excellent communication, leadership, coaching, and conflict resolution skills
• Trustworthy; maintain patient confidentiality and team ethics

Responsibilities

• Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
• Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership
• Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
• Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
• Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed

Skills

Leadership

Communication

Problem solving

Team building

Strategic scheduling

Education

Bachelor's degree or 3-5 years leadership experience

Tools

Dentrix

Dental software

Job description

Heartland Dental LLC in Palos Hills, IL is seeking a Practice Manager of Operations to lead and develop the PMO team across supported offices. You will partner with Doctors to align clinical and business priorities, drive quarterly and annual financial goals, and foster a culture of learning, teamwork, and patient-centric care.

The role emphasizes servant leadership, strategic scheduling, and ongoing professional development, with opportunities to influence practice performance while delivering