Dental Practice Operations Leader

Heartland; Myrtle Beach (SC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Job summary

Heartland Dental is seeking a Practice Manager of Operations to partner with the Doctor and lead day-to-day office performance to deliver exceptional patient care in Myrtle Beach, South Carolina.

The role focuses on optimizing operations, scheduling, billing, and team development, with opportunities to implement best practices, drive customer service, and contribute to a culture that puts patients first and supports growth of the supported dental offices.

Qualifications

• Bachelor’s or Associate’s degree, or 3–5 years of leadership experience
• Experience in a fast-paced, customer-centric environment
• Strong communication, leadership, coaching and conflict resolution skills

Responsibilities

• Serve as a business partner to the Doctor, ensuring the office delivers unparalleled support and service
• Guide your team by focusing on improvement and mastery of roles
• Set the standard for customer service and team collaboration
• Oversee daily operations: claims, payments, issues, schedules, and inventory
• Select, onboard, train, coach, and retain team members
• Review and use business reports to identify opportunities and implement best practices

Skills

Analytical thinking

Communication

Leadership

Coaching

Conflict resolution

Integrity

HIPAA awareness

Education

Associate’s or Bachelor’s degree

Tools

Dentrix

Job description

Heartland Dental is seeking a Practice Manager of Operations to partner with the Doctor and lead day-to-day office performance to deliver exceptional patient care in Myrtle Beach, South Carolina.

The role focuses on optimizing operations, scheduling, billing, and team development, with opportunities to implement best practices, drive customer service, and contribute to a culture that puts patients first and supports growth of the supported dental offices.