Dental Practice Operations Leader

Heartland Dental; Florida; On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Job summary

Prime Dentistry in Coconut Creek is seeking a Practice Manager of Operations to join our team and lead day-to-day office performance within Heartland Dental's supported network.

The PMO will partner with the Doctor, drive patient care excellence, manage staff development, and align clinic goals with the overarching Heartland Dental operations strategy. This role emphasizes servant leadership, accountability, and continuous improvement to deliver outstanding patient experiences.

Qualifications

• Bachelor’s degree or higher; 3-5 years of leadership experience in a professional setting.
• Experience working in a fast-paced, customer-centric environment.
• Strong analytical skills to assess processes, identify problems and develop solutions.
• Excellent communication, leadership, coaching and conflict resolution skills.
• Trustworthy; maintain patient confidentiality and team ethics.

Responsibilities

• Prioritize and complete PMO Training to develop technical, commitment and leadership skills.
• Develop and pursue annual top 10 business goals and 16 personal development goals.
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership.
• Support the Doctor Led, Hygiene Driven, Operations focus philosophy through meetings and huddles.
• Create alignment with doctor through daily one-on-ones and weekly touch points.
• Partner with Doctors to identify skills needed for open positions and proper selection within the practice.
• Onboard new team members through partnerships with recruiting and support office.
• Support team growth through Core Essentials and beyond.

Skills

Communication

Leadership

Coaching

Conflict resolution

Customer-centric mindset

Education

Associate’s or Bachelor’s degree

Tools

Dentrix or dental software

Job description

Prime Dentistry in Coconut Creek is seeking a Practice Manager of Operations to join our team and lead day-to-day office performance within Heartland Dental's supported network.

The PMO will partner with the Doctor, drive patient care excellence, manage staff development, and align clinic goals with the overarching Heartland Dental operations strategy. This role emphasizes servant leadership, accountability, and continuous improvement to deliver outstanding patient experiences.