Dental Practice Operations Leader

Heartland Dental; Augusta (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Free dental services for you and your.

Life and disability insurance

Health savings account

Bonus structure

401(K) retirement plan

6 paid holidays and PTO after 90 days

Continuing education and growth

Job summary

Heartland Dental is seeking a Practice Manager of Operations for our Augusta, GA team. This leadership role partners with the Doctor to drive efficient office operations and superior patient care.

You will guide staff, optimize processes, and ensure service excellence across daily activities. The role emphasizes people leadership, data-driven decision making, and a commitment to continuous improvement within a busy dental practice environment.

Qualifications

• Associate’s or Bachelor's degree or 3-5 years’ leadership experience.
• Experience in a fast-paced, patient-focused dental or medical setting.
• Strong communication, coaching and conflict-resolution skills.

Responsibilities

• Serve as a business partner to the Doctor, ensuring office support for patients and staff.
• Lead team development and implement continuous improvement in operations.
• Set high standards for customer service and teamwork as a relationship builder.
• Oversee daily office operations: claims, payments, scheduling, and inventory.
• Recruit, onboard, train, and retain strong team members.
• Analyze business reports to identify opportunities and improve performance.

Skills

Leadership experience

Communication

Problem solving

HIPAA knowledge

Education

Bachelor's degree

Tools

Dentrix

Job description

Heartland Dental is seeking a Practice Manager of Operations for our Augusta, GA team. This leadership role partners with the Doctor to drive efficient office operations and superior patient care.

You will guide staff, optimize processes, and ensure service excellence across daily activities. The role emphasizes people leadership, data-driven decision making, and a commitment to continuous improvement within a busy dental practice environment.