Dental Practice Operations Leader

Heartland; Perry (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

PTO

Job summary

Heartland Dental is seeking a Practice Manager of Operations for Perry, GA to lead daily office operations, champion process improvements, and mentor a high-performing team. The role focuses on delivering outstanding patient care while ensuring financial and administrative efficiency.

The candidate should have a bachelor's or associate degree or equivalent leadership experience, strong communication skills, and familiarity with dental software such as Dentrix. HIPAA training is required.

Qualifications

• Minimum of an Associate's or Bachelor's degree or 3–5 years of leadership experience in a professional office or similar setting.
• Proven ability to lead in a fast-paced, customer-centric environment.
• Strong communication, leadership, coaching and conflict resolution skills.
• HIPAA training and patient confidentiality are essential.
• Able to analyze processes and identify improvement opportunities.
• Experience with dental or medical billing and insurance workflows is a plus.

Responsibilities

• Serve as a business partner to the Doctor, ensuring top-tier support for Doctor and patients.
• Guide the team with a focus on continuous improvement and role mastery.
• Set the standard for exceptional customer service and team collaboration.
• Oversee daily office operations: filing claims, managing payments, resolving patient issues, scheduling, and inventory tracking.
• Select, onboard, train, coach, and retain world-class team members.
• Analyze business reports to identify gaps and implement best practices.

Skills

Communication

Leadership

Coaching

Conflict resolution

Education

Associate's degree

Bachelor's degree

Tools

Dentrix

Job description

Heartland Dental is seeking a Practice Manager of Operations for Perry, GA to lead daily office operations, champion process improvements, and mentor a high-performing team. The role focuses on delivering outstanding patient care while ensuring financial and administrative efficiency.

The candidate should have a bachelor's or associate degree or equivalent leadership experience, strong communication skills, and familiarity with dental software such as Dentrix. HIPAA training is required.