Dental Practice Operations Leader | Partner to Doctors

Heartland Dental; Mount Juliet (TN); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

PTO

Continuing education

Job summary

Heartland Dental is seeking a Practice Manager of Operations to join our team and partner with doctors to drive excellence in supported offices. You’ll lead with servant leadership, build strong teams, and keep patient care first while aligning financial and operational goals.

The role emphasizes coaching, training, and regular huddles, with a focus on growth through recruitment partnerships and annual goal setting. A strong candidate has 3-5 years of leadership experience.

Qualifications

• Associate’s or Bachelor’s degree or 3-5 years’ leadership experience in a professional office, hospitality, retail, banking, medical, etc.
• Experience working in a fast-paced and customer-centric environment.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Trustworthy; maintain patient confidentiality and team ethics.

Responsibilities

• Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality).
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership.
• Support Doctor Led, Hygiene Driven, Operations focus through regular meetings and morning huddles.
• Identify and support future team growth by selecting candidates matching position requirements.

Skills

Leadership experience

Communication skills

Coaching

Conflict resolution

Problem solving

Education

Associate’s degree

Bachelor’s degree

Tools

Dentrix

Dental software

Job description

Heartland Dental is seeking a Practice Manager of Operations to join our team and partner with doctors to drive excellence in supported offices. You’ll lead with servant leadership, build strong teams, and keep patient care first while aligning financial and operational goals.

The role emphasizes coaching, training, and regular huddles, with a focus on growth through recruitment partnerships and annual goal setting. A strong candidate has 3-5 years of leadership experience.