Dental Patient Services Advocate II - Bilingual

AltaMed Health Services Corporation; El Monte (CA); Hybrid; USD 52,000 - 61,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Retirement savings with company

Job summary

AltaMed Health Services Corporation is seeking a Patient Services Advocate II - Dental to greet patients and manage front desk duties in El Monte, CA. This role emphasizes compassionate, patient‑centered service and collaboration with the health care team to ensure smooth office flow.

The ideal candidate will bring 1–2 years of customer service experience, strong communication, and bilingual abilities in English and Spanish, Mandarin, or Cantonese preferred.

Qualifications

• High School diploma or equivalent required.
• Minimum 1–2 years of experience as a customer service agent, greeter, or receptionist preferred.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred.

Responsibilities

• Welcome and attend to the needs of all patients, creating a positive front office experience.
• Assist in delivering patient‑focused care and support the health care team.
• Demonstrate excellent communication and problem‑solving skills in daily interactions.

Skills

Customer service

Bilingual (English/Spanish/Mandarin/C

Job description

AltaMed Health Services Corporation is seeking a Patient Services Advocate II - Dental to greet patients and manage front desk duties in El Monte, CA. This role emphasizes compassionate, patient‑centered service and collaboration with the health care team to ensure smooth office flow.

The ideal candidate will bring 1–2 years of customer service experience, strong communication, and bilingual abilities in English and Spanish, Mandarin, or Cantonese preferred.