Dental Patient Care & Scheduling Specialist

Smile Brands Inc.; San Jose (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discounts

Pet insurance

401k

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator to welcome patients, verify insurance, schedule visits, and explain payment options with professionalism. You will help create a smooth patient experience using our G3 approach.

Ideal candidates have at least one year in a patient-facing role, strong communication, and knowledge of dental terminology. The position offers a collaborative team, flexible hours, and competitive hourly pay.

Qualifications

• At least one year of related experience
• Knowledge of dental terminology
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for our dental care and treat everyone with respect and professionalism

Skills

Customer service

Communication

Interpersonal skills

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator to welcome patients, verify insurance, schedule visits, and explain payment options with professionalism. You will help create a smooth patient experience using our G3 approach.

Ideal candidates have at least one year in a patient-facing role, strong communication, and knowledge of dental terminology. The position offers a collaborative team, flexible hours, and competitive hourly pay.