Traveling Dental Care Coordinator

Smile Brands Inc.; Lorain (OH); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator to ensure a seamless patient experience using our G3 approach. You will assist with check-in/out, verify insurance, and help patients understand treatment options and payments.

The role focuses on greeting patients, guiding them through the visit, and expressing gratitude for choosing our dental care. Ability to communicate clearly and deliver exceptional service is essential.

Qualifications

• Experience in customer service or front desk roles required.
• Knowledge of dental terminology or dental office processes preferred.
• Excellent communication and interpersonal skills essential for patient interactions.

Responsibilities

• Greet patients warmly and create a welcoming environment.
• Assist with check-in/check-out procedures, verify insurance, and schedule appointments.
• Explain services and payment options and express appreciation to patients.

Skills

Customer service

Communication

Interpersonal skills

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator to ensure a seamless patient experience using our G3 approach. You will assist with check-in/out, verify insurance, and help patients understand treatment options and payments.

The role focuses on greeting patients, guiding them through the visit, and expressing gratitude for choosing our dental care. Ability to communicate clearly and deliver exceptional service is essential.