Patient Experience Coordinator - Dental

Smile Brands Inc.; Florida; Hybrid; USD 46,000 - 52,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental benefits

401(k) plan

Employee discount

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator in Florida to create positive patient experiences using our G3 approach. You will assist with scheduling, insurance verification, and financial arrangements, while ensuring a welcoming, professional visit for every patient.

The role supports patients from check-in to check-out and emphasizes exceptional customer service in a dental office environment.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Skills

Strong communication

Interpersonal skills

Customer service

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator in Florida to create positive patient experiences using our G3 approach. You will assist with scheduling, insurance verification, and financial arrangements, while ensuring a welcoming, professional visit for every patient.

The role supports patients from check-in to check-out and emphasizes exceptional customer service in a dental office environment.