Dental Patient Experience Coordinator

Smile Brands Inc.; Roseville (CA); Hybrid; USD 28,000 - 37,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental & vision

Job summary

Smile Brands Inc. in Roseville, CA is seeking a Treatment Care Coordinator to create positive patient experiences using our G3 approach (Greeting, Guiding, Gratitude). You will assist patients with scheduling, verify insurance, and help with financial arrangements.

This role emphasizes warm communication, efficient check-in/out procedures, and delivering information about services and payment options, while maintaining a professional and welcoming environment every day.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome.
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism.
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism.

Skills

Communication skills

Interpersonal skills

Dental terminology

Job description

Smile Brands Inc. in Roseville, CA is seeking a Treatment Care Coordinator to create positive patient experiences using our G3 approach (Greeting, Guiding, Gratitude). You will assist patients with scheduling, verify insurance, and help with financial arrangements.

This role emphasizes warm communication, efficient check-in/out procedures, and delivering information about services and payment options, while maintaining a professional and welcoming environment every day.