Dental Treatment Experience Coordinator

Smile Brands Inc.; Little Elm (TX); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Telemedicine

Flexible Spending Accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401(k) plan

Job summary

Smile Brands Inc. seeks a Treatment Care Coordinator to create positive patient experiences using our G3 approach (Greeting, Guiding, Gratitude). You will greet patients, assist with check-in/out, verify insurance, schedule appointments, and discuss services and payment options.

This role emphasizes friendly communication, professionalism, and helping patients feel supported from arrival through checkout, including arranging finances for treatment.

Qualifications

• Dental experience is required.
• Knowledge of dental terminology is required.
• Strong communication and interpersonal skills with a focus on customer service.

Responsibilities

• Greeting patients with a warm welcome to create a positive atmosphere.
• Guiding patients through check-in/check-out, insurance verification, scheduling, and explaining services and payment options.
• Expressing appreciation to patients and treating everyone with respect and professionalism.

Skills

Dental experience

Dental terminology knowledge

Communication & interpersonal skills

Job description

Smile Brands Inc. seeks a Treatment Care Coordinator to create positive patient experiences using our G3 approach (Greeting, Guiding, Gratitude). You will greet patients, assist with check-in/out, verify insurance, schedule appointments, and discuss services and payment options.

This role emphasizes friendly communication, professionalism, and helping patients feel supported from arrival through checkout, including arranging finances for treatment.