Dental Patient Care & Scheduling Coordinator

Back 2 Basics Dentistry; Meadow Lane (TN); On-site; USD 35,000 - 42,000; Full time

Job summary

Back 2 Basics Dentistry in Clarksville, TN seeks a Patient Care Coordinator to ensure a seamless patient experience from greeting to checkout. The role emphasizes clear communication, accurate data entry, scheduling, insurance tasks, and collaboration with the dental team. Requirements include prior dental setting experience (REQUIRED).

Bilingual candidates are preferred. Eaglesoft experience and treatment plan review familiarity are considered a plus, with December 14th, 2026 as a target start

Qualifications

• Previous experience in a dental setting is required.
• Bilingual preferred.
• Treatment plan review experience preferred.
• Eaglesoft experience is a plus.

Responsibilities

• Interact with patients to discuss treatment plans and answer questions with clarity and empathy.
• Assist patients in navigating their experience within the practice.
• Answer phones and manage patient inquiries.
• Schedule appointments and coordinate with the dental team.
• Handle insurance-related tasks and data collection as necessary.
• Accurately posting charges and collecting funds from patients.
• Facilitate smooth communication between patients and the dental team.
• Proactively identify and resolve issues to ensure patient satisfaction.
• Demonstrate knowledge of dental terminology and navigate computer systems to retrieve patient information.

Skills

Communication skills

Problem-solving

Dental terminology

Computer systems

Bilingual

Treatment plan review

Eaglesoft

Tools

Eaglesoft

Job description

Back 2 Basics Dentistry in Clarksville, TN seeks a Patient Care Coordinator to ensure a seamless patient experience from greeting to checkout. The role emphasizes clear communication, accurate data entry, scheduling, insurance tasks, and collaboration with the dental team. Requirements include prior dental setting experience (REQUIRED).

Bilingual candidates are preferred. Eaglesoft experience and treatment plan review familiarity are considered a plus, with December 14th, 2026 as a target start