Patient Coordinator

Clarksville Family Dentistry; Clarksville (TN); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short & Long-Term Disability

Paid Time Off and Holidays

401K

Job summary

Clarksville Family Dentistry is seeking a Patient Coordinator to join our energetic team. You will handle patient reception, phone communications, insurance verification, and scheduling with a patient-first approach.

The role emphasizes strong communication, organization, and teamwork to support excellent dental care and a positive patient experience at our Clarksville office.

Qualifications

• 1+ years of experience in a dental office setting.
• Excellent written and verbal communication skills.
• Proficiency in keyboarding and navigating computer programs.
• High attention to detail with problem solving and multitasking.
• Ability to thrive in a team environment.
• Experience with Denticon Software preferred.

Responsibilities

• Provide a calm and welcoming environment while greeting patients as they arrive.
• Answer phones with excellent verbal skills.
• Verify patient insurance information and eligibility.
• Review and present treatment plans, timelines, and financial arrangements.
• Schedule appointments and manage schedule templates.
• Maintain records and coordinate with other offices.

Skills

Communication skills

Detail-oriented

Teamwork

Phone skills

Tools

Denticon Software

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

JOB TITLE: Patient Coordinator

FLSA STATUS: Non-Exempt

REPORTS TO: Practice Manager

Job Overview

We are looking for a Patient Coordinator to join our team! We are an energetic dental office with a passion for excellent customer service and patient care. We are looking for someone with outstanding phone skills who is proactive, organized, and brings a friendly and positive attitude to our team. Our practice is committed to our patient's dental health!

Key Responsibilities

• Provide a calm and welcoming environment while greeting patients as they arrive.
• Answer phones while utilizing excellent verbal skills, conveying the practice's philosophy statement.
• Obtain and verify patient insurance information and eligibility.
• Review and present treatment plans, timelines, and financial arrangements.
• Schedule appointments while adhering to the guidelines laid out in ideal schedule templates.
• Maintain a productive schedule and fill late cancellations with quick-call patients.
• Checkout patients, collect payments, and schedule next appointments.
• Maintain all computer records to the highest standard.
• Coordinate with other offices who share in the care of our patients, making sure referrals and correspondence are received and followed-up on.
• Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition.

Requirements (Education/Certifications)

• 1+ Years of experience in a dental office setting
• Excellent written and verbal communication skills and attention to detail.
• Proficiency in keyboarding and navigating computer programs.
• High attention to detail with excellent problem solving and multitasking skills.
• Ability to thrive in a team environment.
• Experience with Denticon Software (Preferred).

Benefits

• Medical, Dental, Vison, Life insurance, Short & Long Term Disability
• Paid Time Off and Holidays
• 401K
• Strong culture of patient care and experience

Location Clarksville

Full-Time/Part-Time Full-Time

This position is currently accepting applications.