Dental Patient Concierge & Scheduling Specialist

Great Expressions; Saint Augustine (FL); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Clear Destination Inc. is seeking a Patient Coordinator to greet patients, schedule appointments, and manage records in a friendly, professional manner. You will ensure a smooth patient flow and accurate data entry within the dental practice management system.

The role requires strong communication and organizational skills, with experience in healthcare reception and familiarity with dental terminology and insurance processes. A positive, patient-focused attitude is essential for success.

Qualifications

• High school diploma or equivalent.
• Experience in receptionist or customer service, preferably in healthcare.
• Strong interpersonal and communication skills.
• Familiarity with dental terminology and insurance processes is a plus.

Responsibilities

• Provide a warm, professional welcome to patients at the dental practice.
• Schedule appointments considering patient preferences and staff availability.
• Maintain patient records accurately and confidentially in the practice management system.
• Assist with verifying insurance information and processing co-pays or payments.
• Respond to patient inquiries via phone, email, or in person.

Skills

Customer service

Reception experience

Dental terminology

Education

High school diploma

Tools

Dental PM software

Job description

Clear Destination Inc. is seeking a Patient Coordinator to greet patients, schedule appointments, and manage records in a friendly, professional manner. You will ensure a smooth patient flow and accurate data entry within the dental practice management system.

The role requires strong communication and organizational skills, with experience in healthcare reception and familiarity with dental terminology and insurance processes. A positive, patient-focused attitude is essential for success.