Dental Patient Experience & Scheduling Specialist

Morton Dental Group; Lewisburg (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Health & vision benefits

Paid time off

Paid training and professional develop

Advancement opportunities

Modern technology and systems

Job summary

Morton Dental Group in Lewisburg, TN is seeking a highly organized Patient Care Coordinator who blends exceptional patient care with business growth. You will help keep provider schedules productive, support treatment acceptance, and nurture patient relationships to ensure timely care.

Ideal candidates have 1+ year in dental front office or healthcare administration, with strong communication and organizational skills, plus comfort with outbound calls and multitasking.

Qualifications

• Strong communication and relationship-building skills.
• 1+ years of dental front office, treatment coordinator, healthcare administration, or similar experience preferred.
• Comfortable making outbound calls daily.
• Strong business and organizational skills.

Responsibilities

• Manage provider schedules to maximize productivity and patient access.
• Confirm appointments and proactively fill cancellations.
• Conduct recall and reactivation outreach.
• Follow up with patients who have outstanding treatment needs.
• Answer incoming calls with professionalism, urgency, and warmth.
• Schedule new and existing patients efficiently and accurately.
• Verify insurance information and ensure accurate patient records.
• Support treatment acceptance through patient education and communication.
• Maintain daily reports, trackers, and performance metrics.
• Collaborate closely with providers and team members to achieve office goals.
• Deliver a five-star patient experience from the first phone call through treatment completion.

Job description

Morton Dental Group in Lewisburg, TN is seeking a highly organized Patient Care Coordinator who blends exceptional patient care with business growth. You will help keep provider schedules productive, support treatment acceptance, and nurture patient relationships to ensure timely care.

Ideal candidates have 1+ year in dental front office or healthcare administration, with strong communication and organizational skills, plus comfort with outbound calls and multitasking.