Dental Office Patient Care Coordinator — Welcoming & Sales

Sonrava; San Mateo (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Patient Care Coordinator to greet patients, coordinate treatment services, and build lasting relationships. The role requires exceptional communication, a passion for service, and some sales aptitude in a dental office environment.

The PCC will guide patients through appointments, discuss costs and coverage, and help ensure a welcoming, seamless experience for every visitor. This on-site position offers full-time hours and benefits.

Qualifications

• High school diploma or equivalent required.
• At least 2 years in customer service or sales, preferably in healthcare.
• Experience with dental practice software like Denticon or Dentrix preferred.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and coordinate future appointments.
• Explain treatments, costs, insurance coverage and payment options.
• Follow up with patients to build lasting relationships and satisfy needs.
• Ensure compliance with health, privacy and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Customer service

Sales

Communication

Receptionist

Attention to detail

Education

High School Diploma

Tools

Denticon

Dentrix

Job description

Western Dental Services, Inc. is seeking a Patient Care Coordinator to greet patients, coordinate treatment services, and build lasting relationships. The role requires exceptional communication, a passion for service, and some sales aptitude in a dental office environment.

The PCC will guide patients through appointments, discuss costs and coverage, and help ensure a welcoming, seamless experience for every visitor. This on-site position offers full-time hours and benefits.