Dental Office Patient Care Coordinator

Sonrava; Carrollton (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Patient Care Coordinator to greet patients, coordinate treatment services, and foster lasting relationships. The role emphasizes excellent communication, customer service, and a sales-oriented mindset within a dental setting.

You will manage schedules, discuss treatment options and costs, insurance coverage, and payment plans while ensuring compliance with health and privacy regulations. Travel for training may be required.

Qualifications

• Minimum of high school diploma or equivalent.
• At least 2 years in customer service, sales or equivalent, preferably in healthcare.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication skills to interact with patients, office staff, and third-party stakeholders.
• Attention to detail in maintaining patient records and managing financial transactions.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Skills

Customer service

Communication

Sales

Education

High school diploma

Tools

Denticon/Dentrix

Job description

Western Dental Services, Inc. is seeking a Patient Care Coordinator to greet patients, coordinate treatment services, and foster lasting relationships. The role emphasizes excellent communication, customer service, and a sales-oriented mindset within a dental setting.

You will manage schedules, discuss treatment options and costs, insurance coverage, and payment plans while ensuring compliance with health and privacy regulations. Travel for training may be required.