Dental Patient Care Coordinator — Healthcare Benefits & PTO

Sonrava; Fremont (CA); In loco; USD 40.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Descrizione del lavoro

Western Dental Services, Inc. is seeking a Patient Care Coordinator to welcome patients, introduce our office, and coordinate treatment services while cultivating lasting relationships.

The PCC will ensure a seamless and friendly experience and require strong communication and sales skills. In this full-time role, you will greet patients, manage schedules, explain treatments and payments, verify insurance, and follow up on visits.

Competenze

• Must have excellent communication skills and a passion for outstanding customer service.
• At least 2 years in a customer service role; preferably in healthcare or dental settings.
• Experience with dental practice management software such as Denticon orDentrix is preferred.

Mansioni

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and coordinate future appointments with patients and staff.
• Provide patient consultations and explain treatments, costs, insurance coverage, and payment options.
• Follow up with patients to build lasting relationships after visits.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Conoscenze

Excellent communication

Customer service

Sales

Attention to detail

Formazione

High school diploma or equivalent

Strumenti

Denticon

Dentrix

Descrizione del lavoro

Western Dental Services, Inc. is seeking a Patient Care Coordinator to welcome patients, introduce our office, and coordinate treatment services while cultivating lasting relationships.

The PCC will ensure a seamless and friendly experience and require strong communication and sales skills. In this full-time role, you will greet patients, manage schedules, explain treatments and payments, verify insurance, and follow up on visits.