Dental Patient Care Coordinator & Scheduling Pro

Sonrava; Memphis (TN); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Patient Care Coordinator to greet patients, introduce them to the office, coordinate treatments, and build lasting relationships.

The role emphasizes exceptional communication, customer service, and a sales-oriented approach in a dental setting. Responsibilities include handling schedules, informing patients about treatments, costs, insurance, and payment options, and ensuring compliance with health and privacy regulations.

Qualifications

• Minimum of high school diploma or equivalent.
• At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
• Experience with dental practice management software such as Denticon/Dentrix preferred
• Excellent communication skills to interact with patients, office staff, and third party stakeholders
• Attention to detail in maintaining patient records and managing financial transactions

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relationsships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

Skills

Communication

Customer service

Sales

Education

High school diploma or equivalent

Tools

Denticon

Dentrix

Job description

Western Dental Services, Inc. is seeking a Patient Care Coordinator to greet patients, introduce them to the office, coordinate treatments, and build lasting relationships.

The role emphasizes exceptional communication, customer service, and a sales-oriented approach in a dental setting. Responsibilities include handling schedules, informing patients about treatments, costs, insurance, and payment options, and ensuring compliance with health and privacy regulations.