Dental Patient Experience Coordinator & Sales Liaison

Sonrava Health; Greensburg (Westmoreland County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental, 

Vision

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join our team.

The PCC will greet patients, introduce them to our office, coordinate treatment services and build lasting relationships through excellent customer service and clear communication. The role requires strong interpersonal skills, attention to detail, and the ability to explain treatments, costs, insurance coverage and payment options while maintaining patient records and complying with health and privacy

Qualifications

• High school diploma or equivalent required.
• 2+ years of customer service, sales, or receptionist experience.
• Healthcare or dental setting preferred.
• Experience with dental practice management software such as Denticon or Dentrix preferred.

Responsibilities

• Greet and welcome patients professionally.
• Maintain and schedule daily appointments.
• Provide patient consultations and explain treatments, costs, insurance, and payment options.
• Follow up with patients to build lasting relationships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Communication skills

Sales skills

Customer service experience

Education

High school diploma or equivalent

Tools

Denticon

Dentrix

Job description

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join our team.

The PCC will greet patients, introduce them to our office, coordinate treatment services and build lasting relationships through excellent customer service and clear communication. The role requires strong interpersonal skills, attention to detail, and the ability to explain treatments, costs, insurance coverage and payment options while maintaining patient records and complying with health and privacy