Dental Office Operations Lead — Flexible Scheduling & Growth

Aspen Dental; Akron (OH); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with match

Career development

Job summary

Aspen Dental is looking for an Assistant Dental Office Manager (Operations Lead) for an Ohio-based practice. This is a full-time role that supports the non-clinical team, enhances patient service, and coordinates scheduling within a growing dental office.

The position offers competitive pay, a strong benefits package, and opportunities for professional growth in a collaborative, learning-focused environment.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills; ability to build rapport with patients.
• Demonstrate analytical thinking; leverage data where possible.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication skills

Interpersonal skills

Analytical thinking

Detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is looking for an Assistant Dental Office Manager (Operations Lead) for an Ohio-based practice. This is a full-time role that supports the non-clinical team, enhances patient service, and coordinates scheduling within a growing dental office.

The position offers competitive pay, a strong benefits package, and opportunities for professional growth in a collaborative, learning-focused environment.