Dental Office Operations Lead - Patient Care and Scheduling

Aspen Dental; Stow (OH); On-site; USD 41,000 - 49,000; Full time

Benefits offered by this job

Generous benefits package including PT

Career development and growth

Fun and supportive culture

Free continuous learning through TAG U

Job summary

Aspen Dental in Ohio is seeking an Assistant Dental Office Manager (Operations Lead) to oversee daily front office tasks and support the Manager in delivering a warm, efficient patient experience.

You will participate in an eight-week training program, supervise non-clinical staff, verify insurance payments, manage scheduling, and help optimize office operations while upholding high standards of care and compliance.

Qualifications

• High school diploma or equivalent (college degree preferred).
• Strong communication and interpersonal skills.
• Analytical thinking and data-driven approach.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care.
• Collaborate with dental team to ensure excellent patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily tasks of non-clinical team under Manager.
• Review daily data to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collections, and deposits.
• Perform additional tasks as assigned by the Manager.

Skills

Communication skills

Analytical thinking

Detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental in Ohio is seeking an Assistant Dental Office Manager (Operations Lead) to oversee daily front office tasks and support the Manager in delivering a warm, efficient patient experience.

You will participate in an eight-week training program, supervise non-clinical staff, verify insurance payments, manage scheduling, and help optimize office operations while upholding high standards of care and compliance.