Dental Office Operations Lead - Growth & Flex Scheduling

Aspen Dental; Mechanicsburg (Cumberland County); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development

Culture and collaboration

Free continuous learning through TAG U

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to lead front office operations and support patient care. You’ll participate in an eight-week training program, supervise non-clinical staff, and coordinate scheduling and insurance processes.

The role offers a full-time schedule with competitive hourly pay and a benefits package designed to support career growth and work-life balance.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non‑clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication skills

Analytical thinking

Interpersonal skills

Organized & detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to lead front office operations and support patient care. You’ll participate in an eight-week training program, supervise non-clinical staff, and coordinate scheduling and insurance processes.

The role offers a full-time schedule with competitive hourly pay and a benefits package designed to support career growth and work-life balance.