Dental Office Operations Lead - Flexible Scheduling

Aspen Dental Group; Cincinnati (OH); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Generous benefits package (PTO, health

Dental, vision, 401(k) with match

Career development and growth

TAG U continuous learning

Job summary

Aspen Dental Group is hiring an Assistant Dental Office Manager in Cincinnati, OH. You will lead front office duties, support patient care, and coordinate scheduling within a eight-week training program.

You will work under the Manager, ensuring smooth daily operations, verify insurance payments, and collaborate with clinical staff to deliver high-quality care and a positive patient experience.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

High school diploma or equivalent; college degree preferred

Job description

Aspen Dental Group is hiring an Assistant Dental Office Manager in Cincinnati, OH. You will lead front office duties, support patient care, and coordinate scheduling within a eight-week training program.

You will work under the Manager, ensuring smooth daily operations, verify insurance payments, and collaborate with clinical staff to deliver high-quality care and a positive patient experience.