Dental Office Operations Lead — Care, Scheduling & Team Leadership

Aspen Dental; Douglasville (GA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Career growth

Supportive culture

TAG U learning

Job summary

Aspen Dental is seeking an Operations Lead (Assistant Dental Office Manager) to guide the non-clinical team and ensure smooth daily operations in a busy dental practice.

The role emphasizes patient service, collaboration with clinical staff, insurance processing, and data-driven improvements. Aspen Dental offers a comprehensive benefits package, growth opportunities, and a supportive culture.

Qualifications

• High school diploma or equivalent required; college degree preferred
• Strong communication and interpersonal skills with patients of all ages
• Demonstrate analytical thinking with data-driven approach
• Organized and detail oriented

Responsibilities

• Provide superior patient service with compassion and care in line with policies and standards
• Collaborate with dental team to deliver exceptional patient care
• Consult with patients on treatment options and verify insurance/payment
• Supervise daily tasks and priorities of the non-clinical team
• Review day-to-day data to evaluate practice impact
• Oversee scheduling and confirm patient appointments
• Verify insurance payments, collections, deposits and card processing
• Additional tasks as assigned by the Manager

Skills

Patient service

Team leadership

Communication

Data analysis

Education

High school diploma or equivalent; college degree preferred

Job description

Aspen Dental is seeking an Operations Lead (Assistant Dental Office Manager) to guide the non-clinical team and ensure smooth daily operations in a busy dental practice.

The role emphasizes patient service, collaboration with clinical staff, insurance processing, and data-driven improvements. Aspen Dental offers a comprehensive benefits package, growth opportunities, and a supportive culture.