Dental Office Front Desk & Admin Specialist

Heartland Dental; Clayton (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

Paid time off

Daily Pay

Job summary

Flowers Crossroads Dental is seeking an experienced Business Assistant to join our team. You will greet patients, manage front office duties, and use Dentrix for scheduling and records. The role also involves scheduling for multiple providers, processing insurance claims, posting payments, and verifying coverage.

You will work with Heartland Dental systems to optimize office performance. Minimum qualifications include experience in a fast-paced, customer-centric environment, excellent

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI; HIPAA training required; protect PHI and data safeguards.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties, including phones, mail and emails, and communications with patients and insurance companies.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication skills

Organizational skills

Tools

Dentrix

Job description

Flowers Crossroads Dental is seeking an experienced Business Assistant to join our team. You will greet patients, manage front office duties, and use Dentrix for scheduling and records. The role also involves scheduling for multiple providers, processing insurance claims, posting payments, and verifying coverage.

You will work with Heartland Dental systems to optimize office performance. Minimum qualifications include experience in a fast-paced, customer-centric environment, excellent