Dental Front Office Pro: Dentrix & Insurance Expert

Heartland Dental; Frisco (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Job summary

Heartland Dental is seeking a Business Assistant to support Rock Hill Dental Care in Frisco, TX. The role involves front-office duties, insurance verification, claims submission, and patient-focused service in a state-of-the-art office.

You will work with Dentrix to manage scheduling, records, and payments, ensuring a smooth patient experience while upholding PHI protection and HIPAA standards. Heartland Dental offers career stability and growth opportunities.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients to create a great first impression.
• Manage front office duties: phones, Mail and email communication with patients and insurers.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office potential.

Skills

Dentrix

Insurance verification

Claims submission

Treatment presentation

Front office duties

Communication skills

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant to support Rock Hill Dental Care in Frisco, TX. The role involves front-office duties, insurance verification, claims submission, and patient-focused service in a state-of-the-art office.

You will work with Dentrix to manage scheduling, records, and payments, ensuring a smooth patient experience while upholding PHI protection and HIPAA standards. Heartland Dental offers career stability and growth opportunities.