Dental Front Desk & Billing Specialist

Heartland Dental; Wichita (KS); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

Paid time off (PTO)

Daily Pay

Job summary

Heartland Dental’s Wheatland Family Dental is seeking a Business Assistant to support front-office operations, patient scheduling, and insurance processes. You will work closely with clinicians and administrative staff to ensure smooth daily office functions and excellent patient experiences.

Ideal candidates bring experience in fast-paced settings, strong communication, and proficiency with dental software such as Dentrix.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Regular HIPAA training and protection of PHI/data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front-office duties: phones, mail, email, and communications with patients and insurance companies.
• Use Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and coverage.
• Post insurance and patient payments and manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

HIPAA training

Tools

Dentrix

Job description

Heartland Dental’s Wheatland Family Dental is seeking a Business Assistant to support front-office operations, patient scheduling, and insurance processes. You will work closely with clinicians and administrative staff to ensure smooth daily office functions and excellent patient experiences.

Ideal candidates bring experience in fast-paced settings, strong communication, and proficiency with dental software such as Dentrix.