Dental Front Office Coordinator

Heartland Dental; Raymore (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

PTO

Six paid holidays

Daily pay

Job summary

Heartland Dental is hiring a Business Assistant for Dental Care of Raymore to support the front office and patient care. The role emphasizes greeting patients, handling calls and correspondence, and assisting with insurance claims and billing processes to ensure smooth daily operations.

The ideal candidate should have experience in a fast-paced, customer-centric environment and strong communication and organizational skills; Dentrix software experience is a plus.

Qualifications

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
• Dentrix or other dental software experience.

Responsibilities

• Greet and welcome patients to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental is hiring a Business Assistant for Dental Care of Raymore to support the front office and patient care. The role emphasizes greeting patients, handling calls and correspondence, and assisting with insurance claims and billing processes to ensure smooth daily operations.

The ideal candidate should have experience in a fast-paced, customer-centric environment and strong communication and organizational skills; Dentrix software experience is a plus.