Dental Front Office & Scheduling Specialist

Heartland Dental; Murfreesboro (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Daily pay

Education and training

Career stability

Job summary

Heartland Dental is seeking a Business Assistant to join our team in a dental office environment. You will welcome patients, manage front office duties, use Dentrix for scheduling and records, and coordinate with providers to optimize office performance.

The role emphasizes patient satisfaction, accurate billing, insurance verification, and a commitment to HIPAA standards. A supportive team culture and ongoing training are provided to help you grow professionally.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection are required and maintained.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications with patients and insurers.
• Use Dentrix for scheduling and records; schedule and confirm appointments for multiple providers.
• Process insurance claims, verify benefits, and explain coverage.
• Post payments and manage accounts receivable; discuss treatment fees and options.

Skills

Customer service

Communication

PHI protection

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant to join our team in a dental office environment. You will welcome patients, manage front office duties, use Dentrix for scheduling and records, and coordinate with providers to optimize office performance.

The role emphasizes patient satisfaction, accurate billing, insurance verification, and a commitment to HIPAA standards. A supportive team culture and ongoing training are provided to help you grow professionally.