Dental Office Experience Coordinator

Great Expressions Dental Centers; Florida; On-site; USD 21,000 - 30,000; Full time

Job summary

Great Expressions Dental Centers is seeking a Patient Coordinator to be the first point of contact for patients visiting or calling the dental office. You will greet patients, schedule appointments, and manage records to ensure a smooth visit and positive experience.

You will handle payments, coordinate with the clinical team, and support privacy compliance while maintaining a welcoming reception area and efficient appointment calendar.

Qualifications

• High school diploma or equivalent required; healthcare admin education a plus.
• Experience as receptionist or in healthcare customer service preferred.
• Excellent interpersonal and communication skills.
• Proficient with dental practice software and MS Office.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet patients and manage check-in/check-out.
• Schedule and confirm appointments with staff availability.
• Maintain patient records and ensure privacy compliance.
• Process co-pays and collect payments.
• Coordinate with dental team to optimize scheduling.
• Respond to inquiries via phone, email, or in person.

Skills

Customer service

Appointment scheduling

Communication skills

Dental practice software

MS Office

Record keeping

Education

High school diploma

Healthcare administration certification

Tools

Dental practice management software

MS Office

Scheduling systems

Job description

Great Expressions Dental Centers is seeking a Patient Coordinator to be the first point of contact for patients visiting or calling the dental office. You will greet patients, schedule appointments, and manage records to ensure a smooth visit and positive experience.

You will handle payments, coordinate with the clinical team, and support privacy compliance while maintaining a welcoming reception area and efficient appointment calendar.