Dental Patient Experience Specialist

Great Expressions; Jacksonville (FL); In loco; USD 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

Great Expressions is seeking a Patient Coordinator to be the first point of contact for patients. You will greet patients, schedule appointments, manage records, and handle administrative tasks to ensure a positive patient experience.

Responsibilities include verifying insurance, collecting co-pays, and coordinating with dental staff to maintain a smooth workflow in a fast-paced dental practice.

Competenze

• High school diploma or equivalent.
• Healthcare administration certification is a plus.
• Experience in dental or healthcare setting preferred.
• Familiarity with patient records and privacy.

Mansioni

• Greet patients and manage check-in.
• Schedule appointments and manage calendar.
• Maintain patient records in the practice management system.
• Verify insurance information and collect co-pays.
• Answer patient inquiries via phone, email, or in person.
• Coordinate with dental staff to ensure smooth patient flow.
• Keep reception area clean and organized.
• Ensure confidentiality and privacy of patient information.

Conoscenze

Customer service

Interpersonal skills

Communication

Multitasking

Attention to detail

Office software

Dental terminology

Formazione

High school diploma

Healthcare administration certification

Strumenti

Practice management software

MS Office

Descrizione del lavoro

Great Expressions is seeking a Patient Coordinator to be the first point of contact for patients. You will greet patients, schedule appointments, manage records, and handle administrative tasks to ensure a positive patient experience.

Responsibilities include verifying insurance, collecting co-pays, and coordinating with dental staff to maintain a smooth workflow in a fast-paced dental practice.