Patient Experience Coordinator - Dental Front Desk

Great Expressions Dental Centers; Commack (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Great Expressions Dental Centers in Commack, NY seeks a Patient Coordinator to be the first friendly face patients meet when visiting or calling the practice. You will greet patients, manage scheduling, update records, and handle general administrative tasks to keep the office running smoothly.

You will coordinate with dental staff to maintain an efficient appointment calendar, verify patient information, collect co-pays, explain practice policies, and provide excellent service that supports a

Qualifications

• 1–3 years of proven experience as a receptionist or in a customer service role in healthcare.
• High school diploma or equivalent; healthcare admin certification a plus.

Responsibilities

• Greet patients warmly as they arrive at the practice.
• Schedule and confirm appointments, considering staff availability.
• Maintain accurate patient records and manage check-in/check-out.
• Manage the reception area and ensure a welcoming environment.
• Verify and update patient insurance information and collect co-pays.
• Communicate with dental staff about appointments and patient needs.
• Respond to patient inquiries via phone, email, or in person.

Skills

Customer service

Receptionist experience

Education

High school diploma

Job description

Great Expressions Dental Centers in Commack, NY seeks a Patient Coordinator to be the first friendly face patients meet when visiting or calling the practice. You will greet patients, manage scheduling, update records, and handle general administrative tasks to keep the office running smoothly.

You will coordinate with dental staff to maintain an efficient appointment calendar, verify patient information, collect co-pays, explain practice policies, and provide excellent service that supports a